Que pensez-vous des conseils que ALKA vous donne pour répondre à vos besoins ?
Adequate and effective advice.
How satisfied are you with the services and products that ALKA offers you on a daily basis?
A timely follow-up, quick responses when we ask for an intervention or advice, so a very wide satisfaction with services. As far as the products are concerned, we are satisfied with the material purchased from ALKA.
How about the attitude and professionalism of the ALKA team members with whom you are in contact?
Professional attitude, simply, nothing to say of particular.
What do you think of the response speed of the ALKA staff when you have a need?
Very satisfactory knowing that if the person is not available, there is a dispatch to another colleague or a reminder of the person busy so follow up on time.
When you come to see ALKA with a defined budget, how does ALKA respond to your request?
We always request a quotation when we need new equipment and we also do this for a service request.
What was your biggest concern when calling for our services? Did they come true?
None, we have been customers for a very long time.
If you were to recommend to a loved one, what would you say to him?
Professionalism, monitoring, quality of services and contacts. The system of the passage of an employee "IT" Alka every month for three hours allows us to solve the small problems that we meet at one time.
What was your main concern that prompted you to use our services? What results did you get?
The computer network management of our association.